Every partner must follow its signed agreement, supplied disclosure language, approved claims, and campaign-specific instructions. Public guidance does not expand a partner’s authority.
Marketing only
Partners may introduce the Lennox pathway using approved materials. They may not practice medicine, interpret clinical information, recommend a specific treatment, or interfere with independent provider judgment.
Truthful claims
Partners must not promise approval, outcomes, timing, savings, earnings, or availability. Custom claims require written review before use and must be supported by appropriate evidence.
Relationship disclosure
The partner relationship and any financial or other material connection must be disclosed clearly and conspicuously wherever required by law, platform rules, or Lennox program standards.
Compensation boundary
Any approved fee compensates documented marketing and referral services only. It is not a share of prescription proceeds or clinical revenue, may not vary with or reward a provider decision, and does not guarantee any level of customers, fees, or income. Public examples are illustrative and results may be $0.
Outreach and healthcare laws
Partners are responsible for lawful advertising and outreach, including applicable endorsement, anti-kickback, fee-splitting, patient-brokering, telemarketing, email, text-message, privacy, and consumer-protection requirements. No payment, gift, or other benefit may be offered to induce a person to seek a prescription or reimbursable healthcare service.
Privacy boundary
Partners must not collect, store, or transmit protected health information or consumer health data for Lennox through partner forms, email, text, messaging, or unapproved software.
Brand controls
Lennox marks, links, codes, and approved materials must be used without unauthorized alteration, only in approved channels, and removed promptly when permission ends or Lennox requests correction.
Monitoring and enforcement
Lennox may request examples, review public placements, require corrections, disable tools, suspend materials, withhold activity pending validation, or terminate participation when standards are not met.
Contact the Lennox partnership team before submitting patient information or relying on an assumption that is not stated here.
partners@lennox.health