Customer intake setup
Use your dedicated intake link, QR code, and approved placement instructions.
See How Setup WorksPartner resources
Set up and run your telehealth partner program.
Learn how customers get started, what your business handles, and how the telehealth team manages medical care.
Resource library
Start with setup, marketing rules, and support.
Approved partners receive business-specific materials and written terms before launch.
Marketing and clinical boundaries
Understand approved language, disclosures, privacy rules, and the partner's non-clinical role.
Review CompliancePartner support
Get help with materials, launch coordination, program questions, and issue escalation.
Talk With Our TeamCustomer access
A simple link and QR code setup.
No EMR integration is required for the standard partner program.
- 01
Use your dedicated intake link
Place the provided link or QR code where interested customers can easily find it.
- 02
Share approved marketing materials
Use the provided digital and physical materials with the required relationship disclosure.
- 03
Keep medical questions with providers
Your business handles program questions. The telehealth team handles health information, eligibility, and treatment.
Frequently asked questions
Answers for partner teams.
What does it cost to apply?
Lennox confirms any partner costs in writing before launch. Submitting an application does not create a payment obligation.
How is partner compensation structured?
The Partner Program page shows the current potential monthly fee schedule for direct customer introductions and separately approved business referrals. The signed agreement controls eligibility, tier assignment, attribution, timing, reversals, rate changes, and taxes. Examples are not guarantees and results may be $0.
Is compensation tied to prescription sales?
No. Any approved fee compensates documented marketing and referral services. It is not a share of prescription revenue or income from the sale of medication and does not influence independent clinical decisions.
What compliance support is provided?
Approved partners receive reviewed marketing language, required relationship disclosures, clear role boundaries, and a contact for material review.
Do I need an EMR integration?
No technical integration is required for the standard partner program. Customers can use your dedicated intake link or QR code. Other integrations are considered separately.
How are partners vetted?
Lennox reviews the organization, role, operating context, intended audience, proposed placements, state availability, and compliance readiness.
Can a solo practitioner apply?
Yes. Solo practitioners may apply. Approval still depends on program fit, lawful operation, and the ability to follow partner requirements.
Does my team handle patient care?
No. Your team does not diagnose, prescribe, determine eligibility, or collect health information for the telehealth platform. Licensed providers make all medical decisions.
What training and support are available?
Approved partners receive setup guidance, reviewed digital and physical marketing materials, role boundaries, and support contacts based on the agreed program.
Is every referred person approved for treatment?
No. A referral is not treatment approval. A licensed provider evaluates each person and determines whether care is medically appropriate.